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“Education should not only train people to solve problems and sharpen their intelligence but, more importantly, to be good human beings.” ~ Matthieu Ricard

#10

Chatting to a friend yesterday, I was surprised to hear from her an evaluation of her grandson’s education. “He is a brilliant student and recently qualified as an accountant,” she said. “But, when I spoke about #10, he did not know what I was talking about. And to make matters worse, “she added, “he has never even heard of Downing Street. I really do not understand what education today is all about!”  She reflected on her own background in the arts and her fund of general knowledge. I could not help thinking, “Is this really what is important in this day and age? Does a lack of a piece of factual knowledge give us the permission to condemn the contemporary system of education?”

I managed to refrain myself from vocalising my thoughts. I acted sympathetically. While not agreeing with her statement, I did manage to stop myself from disagreeing. However, more importantly, I started to ponder the primary requirements of contemporary education.

My Thoughts on Contemporary Education

Ken Robinson on TED

The first place to which my mind travelled was to the TED talk given by Ken Robinson which is one of the most popular of all time.   It has achieved  62 164 165 viewings. the main point of Robinson’s presentation was the enormous value of training in creativity, rather than the presence of a vast factual knowledge base.

Scenario Planners advocate Thinking Skills

In a recent blog, I have spoken about the work done by the scenario planners Chantelle Illusbury and Clem   They have put a great deal of work into developing a system which encourages the students to practice their logical thinking skills.

Understanding our own Biases

Another recent blog of mine talks about the work that Johnathan Haidt is doing on American campuses to enhance the students thinking of racial, class and gender issues. He focuses on giving the learner the skills to become aware of their own unconscious biases.

Evolution of Goals of Education

The next thought that came to my mind was, “Is it appropriate for us ladies, who were born more than 80 years ago, to use the educational models of our growing years as an example for the present generation?” Seventy years of history has been added to the available information since our school days. To say there has been an information explosion is an understatement. What percentage of the school curriculum should be devoted to technology? Our teachers did not have to worry about finding space in the curriculum for computer usage when I was a scholar.

Contemporary Goals in Education

At the stage, I decided it was time to do some research and bring ‘Mr Google’ into the act. My query in the search engine was, “What are the Education Goals of Today?  Here is what I found in the first article I accessed.  While this is an arbitrary choice, It is sufficiently broad in scope and progressive in orientation for me to use as a starting point.

The School Around Us suggests the following as education goals:

  • Learn how to learn, for life by being aware of multiple resources
  • Discover the whole self by reflection and introspection
  • Exploring and practising basic skills by understanding the interaction of all things
  • Practice responsible and knowledgeable citizenship

I rather like how The School Around Us reflects on the spiritual aspect of Holistic Education. “It is not a traditional school, in that the “basics” include matters of the spirit, the body, the heart, as well as the mind. Academics are certainly important, but they are only part of the “basics”.

Current Events Meeting promotes Further Ideas

At our U3A current events meeting this week in September 2019 the facilitator opened with a challenge. “Why do you think,” he enquired, “the British politicians are having such a hard time getting together making a decision.   The British Parliament has so many well educated and experienced politicians, yet they seem unable to form an agreement on this matter despite being led by three different Prime Ministers in the past three years?”

I did recognise our leader was being intentionally provocative. My thoughts were, “These experienced British Politicians may be well educated, but that does not mean they are necessarily rational in their behaviour. Each of us has our biases which may well not be founded on logical thought.”

Coda

While going to do my shopping this morning, I was stopped at a pedestrian crossing by a school teacher who was ushering her primary school class to cross the road. She failed to share my greeting, offered while I patiently waited for the last child to cross the street. As she moved on, I was anticipating a friendly wave or some acknowledgement for my wait. I was disappointed. She merely walked on with never a gesture of appreciation. I wonder what sort of education she experienced! And, I wonder if she knows where 10 Downing Street is situated!

 

Do you remember when you had  to “Keep up with the Joneses?”  It was a serious challenge during the early years of my marriage when the lifestyle of Minimalism had not yet entered the psyche of my cultural group.

Today we need to keep up with technology, a challenge which sadly can only be approximated.   To remain in touch with the consistent developments and changes even in one’s own niche, be it business, the professions, or technology, is indeed a full time job in itself.

Introducing the Screenome

I was fascinated to learn two related new words which have now filtered into our contemporary language.   For sometime I have been familiar with the concept of the genome which describes the individual set of chromosomes possessed by each individual.    And now, this word has morphed into a Screenome.   (At this moment I note that my computer software is telling me that Screenome is misspelt!)

Screenomics

Screenomics describes the individual activities of any one person which may be recorded on the multiple screens on which he or she has worked during the day.

Researchers analysed the screenshots taken every few minutes, from several dozen people who had consented to such recordings. These threads showed that “people switched from one screen activity to another continually, every 20 seconds on average, and rarely spent more than 20 minutes uninterrupted on any one activity, even a full length movie.”

Applications

Doing some research, I have just learned I can subscribe to a service which will analyse my screen time.   I gather this software would be used in a business environment.  It would allow an employer to scan the activities of his employee and note precisely what he has been doing with his time.   George Orwell’s prognostications of Big Brother seem to have arrived.

An interesting article in the New York Times entitled “‘Screen Time’ is over”.    Here is a link:  https://www.nytimes.com/2019/05/31/health/screen-time-mental-health-screenome.html   It describes the challenges of interpreting research in this area.   There is an inherent problem to this type of investigation because of the difficulty of finding a control group.  Where can you find a group of educated people who do not use (and abuse) screen time?

My own Screen

Internet searches

I decided to do a little bit of research on my own screen usage and have calculated that I browsed 123 websites yesterday.   I have not done an analysis of these sites.    I have not calculated whether these links tied up with my interest in mindfulness, or meditation, or politics, or ageing well, or cognitive decline, or neuroplasticity, or cognitive reserve.

Incoming emails

However, what I have done is an analysis of the 61 emails I received yesterday.   It is staggering to realise that 36 of these incoming emails were on topics related to self-improvement.   It does sound like a bit of an obsession when evaluated by this methodology.  Within this category, 10 were offers were related to the improvement of my Writing Skills, and 15 on what I will term Lifestyle improvement.    The remaining groups were information on Neuroscience, Coaching, Mindfulness, Ageing and Politics.

Opportunities for self-analysis

I have often been asked by acquaintances how I spend my time on the computer.   In the past, I have not been able to answer them.   Now, I have some hard insights into my own behaviour!

This indeed has come as quite a revelation.   It has given helped me to understand myself better!   I knew I had a high degree of curiosity, was always looking for opportunities to increase my knowledge in areas of interest.  However, to learn, I had actually received 36 opportunities in one day to raise my awareness in topics of interest comes as a fascinating and insightful discovery!

Earning Potential

While I am somewhat ambiguous about how I can derive an income on the internet, the temptation is there.   Eight of the incoming emails were offerings of information on how I can monetise my blog going forward.    In investigating this area of earning, I have been amazed to discover how much money is made by those who have mastered the techniques of deriving a passive income stream from ongoing internet offerings.

The remaining incoming emails I classified as Jewish Interest, Existential Threats, Bridge, Politics, General Interest and Social Media.

Human behaviour and Research

Since my study of Psychology in the 1950s, I have always been fascinated by the scientific methodology of research in this field.   Intelligence testing was the first human capacity to receive scientific validations with Binet’s work in 1904 as the creator of the first IQ Test.   Subsequently, tests of personality and emotional intelligence have become essential tools for selection in the army, the police force and private industry.    Following on further human characteristics have been measured and include artistic ability, spiritual quotients, and mindfulness; as well as many tests of the sensory modalities of sight and hearing.   And now we have screenomics!

How would you feel if your boss was able to measure your screenome?

 

O800 444 426 is the number to dial.   It is the international phone number for South African residents which allows them to communicate free of charge with Apple Support on a telephonic land line

The Problem

I had landed myself in a situation in which Apple had deducted hundreds of rand per month from my credit card.   Many email complaints yielded no response.  Things were getting out of hand. I decided to confront the issue first thing in the morning; the time my energy levels are at their peak!

My Weekly Visit

It was a Tuesday, the day on which I entertain my seven-year-old granddaughter.   We share many regular activities, including baking cookies, playing snakes and ladders as well as ball and racket games, participating in creative crafting activities, going to the park and attending the local gym where Mishka loves to swim.   But on this particular afternoon, I needed a rest and was meeting some resistance when requesting a half hour to lie down and close my eyes.  I decided to throw my principles to the wind and downloaded the app Colorfy onto my iPad.  This would keep Mishka entertained for half an hour.   A little bribery sometimes needs to be resorted to in order for me to have some brief ‘time-out!’

An App with Conditions

The app offered a free seven-day trial, and monthly payments were required after the trial period.   I made an irrevocable effort to delete the app within the required time and was quite certain I fulfilled this task.    Notwithstanding the fact  I had activated the deletion process, I noted a number of emails in my inbox from Apple.  Checking on my bank statement the relevant deductions had been made.    By the time I had totally absorbed this information, I had three instalments taken off my account.  Something definitely needed to be done about this.

Whilst I had ticked the box on the email in which I was invited to complain, no response had been received from Apple.  I had tried various techniques of making contact with them over the internet, without success.   I visited the local Apple shop and was offered a phone number for free international land line calls.

The Solution

The first thing I did this morning was to spend 45 minutes in consultation with two different Apple consultants in order to sort the matter out.   Living in South Africa I am familiar with a less than perfect service when speaking on the phone at a ‘help desk’, so I was pleasantly surprised with the professionalism and friendliness of the Apple representatives.

Working with Vicki

After identifying myself, Vicki told me that we could work together on our iPads and she would send me a message so that I could grant permission for our devices to work together.   Unfortunately, I did not receive this message so we had to work out an alternative methodology.   Some further problems with passwords slowed us down but ultimately Vicki ascertained that I did not have a subscription for Colorfy recorded on my account.   So she would have to put me through to Accounts.

Working with Yuki

A further delay of five minutes and Yuki came on the line to assist me.   I was fascinated by Yuki’s accent but did not feel it was appropriate to ask her any personal questions when the purpose of my call was to request a reversal of the funds which had been taken from my account as well as a cancellation of my subscriptions.

Yuki did eventually sort out my problem.   She reassured me that not only would my account be debited but my subscription would be cancelled.   In addition, she would email me information about how to cancel subscriptions on my iPad to ensure that I would not have this problem in the future.   I was fascinated to find that Yuki is a Pilipino – hence my difficulty in understanding her accent!

And, the Conclusion

In conclusion, I have mixed feelings about Apple.   During this investigation, I determined that there was no subscription recorded, yet I had three deductions from my bank statement.  When Yuki asked me how much had been deducted from my account, she accepted my word for the amount.  It appeared to me that she did not verify the amount I quoted as she hastily announced she had made arrangements for the repayment.

My main aim had been achieved.   I was promised a repayment as well as the termination of my subscription.   It was just a pity that I needed to expend so much time and effort to achieve this solution to a situation which should not have occurred in the first place!